Depositing cryptocurrency to Bitexly is straightforward once you understand how blockchain networks work. This guide explains the process clearly and highlights the critical mistakes that can result in lost funds.
Understanding Deposit Addresses and Networks
Every cryptocurrency on Bitexly has a unique deposit address assigned to your account. Crucially, many tokens exist on multiple blockchain networks. For example, USDT (Tether) is available on Ethereum (ERC-20), Tron (TRC-20), BNB Smart Chain (BEP-20), Solana, and several other networks. Before sending, you must ensure that the network you are sending from matches the network selected in Bitexly’s deposit interface.
The Most Critical Rule: Match Your Network
Sending funds on the wrong network is one of the most common — and costly — mistakes in crypto. If you send USDT via the Tron network (TRC-20) to a Bitexly deposit address configured for Ethereum (ERC-20), your funds may not arrive and could be lost permanently. Always double-check that the network displayed in your sending wallet matches the network shown on Bitexly’s deposit page for that asset.
Step-by-Step: How to Deposit
Log in to Bitexly and navigate to Wallet, then Deposit. Select the cryptocurrency you want to deposit from the search bar. Select the network you want to use — choose the same network your sending wallet will use. Copy the deposit address shown, or scan the QR code with your mobile wallet. In your external wallet or exchange, initiate a withdrawal to that address using the matching network. Wait for the required number of blockchain confirmations — the time this takes varies by network and can range from seconds to 30 minutes.
Minimum Deposit Amounts
Each asset has a minimum deposit amount below which deposits will not be credited. These minimums exist because network fees must be deducted to process the transaction. Check the current minimums on the Bitexly Help Centre as they are updated periodically based on network fee conditions.
What to Do If Your Deposit Has Not Arrived
First, check your transaction hash (TXID) on a blockchain explorer to confirm the transaction was sent and has received sufficient confirmations. If the transaction shows as confirmed on-chain but has not appeared in Bitexly after 60 minutes, contact Bitexly support with your TXID and deposit details. Never share your private key or seed phrase with anyone, including support staff.
